Thank you for your interest in the online presence and privacy policy of Officina Fitobiologica.

The following Privacy Policy describes how we collect, use and process your personal data and how we comply with our obligations to you. We consider the protection of your data to be very important, therefore it is our duty to treat your data responsibly to protect and preserve it appropriately.

The Privacy Policy applies to the personal data of visitors to our website: customers, suppliers, candidates and other potential persons and, as a user, informs you of the nature, scope and purpose of the collection and use. of personal data from us on this website.

The website you are visiting is owned by the company:

Officina Fitobiologica, based in Milan, Via Ulisse Salis, 17 VAT number 03731410159, registered in the Milan Business Register 03731410159.

Tel. +39. 026456960

Data Controller

Officina Fitobiologica, based in Milan, Via Ulisse Salis

Owner contact email: domenico@officinafitobiologica.it

Types of data collected

Among the Personal Data collected by this Application, either independently or through third parties, there are: Tracking Tool; Usage data; first name; last name; telephone number; e-mail.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

Unless otherwise specified, all data requested by this application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory are encouraged to contact the owner.

Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Method and place of processing of the collected data

Processing methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Legal basis of the processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;

the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;

the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;

the processing is necessary for the execution of a task of public interest or for the exercise of public authority vested in the Data Controller;

the processing is necessary for prosecution or the legitimate interest of the Data Controller or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.

The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can check if one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller by contacting him at the opening details.

Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.

Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the processing of collected data

The User Data is collected to allow the Owner to provide the Service, comply with legal obligations, respond to requests or executive actions, protect their rights and interests (or those of Users or third parties), identify any malicious activities. or fraudulent, as well as for the following purposes: Statistics, Contacting the User, Payment Management, Tag Management, Displaying content from external platforms, Interaction with external social networks and platforms, Platform and hosting services, Registration and authentication provided directly from this Application and Contact Management and sending messages.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User can refer to the "Details on the processing of Personal Data" section.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contact the user

Contact form (this Application)

By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Personal Data processed: surname; e-mail; first name; telephone number.

Mailing list or newsletter (this Application)

By registering with the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Application may be sent. The User's email address may also be added to this list as a result of registering with this Application or after making a purchase.

Personal Data processed: surname; e-mail; first name.

Manage contacts and send messages

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.

These services may also allow you to collect data relating to the date and time of display of the messages i by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.

Payment management

Unless otherwise specified, this Application processes all payments by credit card, bank transfer or other means through external payment service providers. In general, and unless otherwise stated, Users are requested to provide payment details and personal information directly to such payment service providers.

This Application is not involved in the collection and processing of such information: instead it will only receive a notification from the payment service provider in question that the payment has been made.

Google Pay

Google Pay is a payment service provided by Google LLC or by Google Ireland Limited, depending on the location in which this Application is used, which allows the User to make online payments using their Google credentials.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

Apple Pay (Apple Inc.)

Apple Pay is a payment service provided by Apple Inc., which allows the User to make payments using their mobile phone.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: United States - Privacy Policy.

Tag management

This type of service is functional to the centralized management of the tags or scripts used on this Application.

The use of these services involves the flow of User Data through them and, where appropriate, their retention.

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from.

Personal Data processed: Usage data.

Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

Interaction with social networks and external platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.

The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network.

This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.

It is recommended to log out of the respective services to make sure that the data processed on this Application is not connected back to the User's profile.

Like button and Facebook social widgets

The "Like" button and Facebook social widgets are interaction services with the Facebook social network, provided by Facebook, Inc. or by Facebook Ireland Ltd, depending on the location in which this Application is used,

Personal Data processed: Usage data; Tracking Tool.

Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

Registration and authentication provided directly by this Application

By registering or authenticating, the User allows this Application to identify him and give him access to dedicated services. Personal Data is collected and stored solely for registration or identification purposes. The data collected are only those necessary to provide the service requested by the user.

Direct registration (this Application)

The User registers by filling out the registration form and providing his Personal Data directly to this Application.

Personal Data processed: surname; e-mail; first name.

Platform and hosting services

These services are intended to host and operate key components of this Application, making it possible to deliver this Application from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for managing user registration, for managing comments and the database, for e-commerce, for processing payments etc. The use of these tools involves the collection and processing of Personal Data.

Some of these services work through servers geographically located in different places, making it difficult to determine the exact place where Personal Data is stored.

Shopify

Shopify is a platform provided by Shopify Inc. that allows the Owner to develop, operate and host a website dedicated to electronic commerce.

Personal Data processed: vvarious types of Data as specified in the privacy policy of the service.

Place of processing: Canada - Privacy Policy; Ireland - Privacy Policy.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics

Google Analytics is a web analytics service provided by Google LLC or by Google Ireland Limited, depending on the location in which this Application is accessed, ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.

Personal Data processed: Usage data; Tracking Tool.

Place of processing: United States - Privacy Policy - Opt Out; Ireland - Privacy Policy - Opt Out.

Viewing content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.

This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

Google Fonts

Google Fonts is a font style visualization service managed by Google LLC or by Google Ireland Limited, depending on the location in which this application is used, which allows this application to integrate such content within its pages.

Personal Data processed: Usage data; various types of data as specified in the privacy policy of the service.

Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

Instagram widget

Instagram is an image viewing service managed by Facebook, Inc. or by Facebook Ireland Ltd, depending on the location in which this application is used, which allows this application to integrate such content within its pages.

Personal Data processed: Usage data; Tracking Tool.

Place of processing: United States - Privacy Policy; Ireland - Privacy Policy.

In particular, the User has the right to:

withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed.

oppose the processing of their data. The user can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.

access their data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.

obtain the limitation of the treatment. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation.

obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.

receive their data or have them transferred to another owner. The User has the right to receive his / her data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.

propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise rights

To exercise the User's rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.